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Business Intelligence Specialist

3 months ago


Calgary, Alberta, Canada Western Coast Insurance Services Full time

Core Values | Integrity | Excellence | Commitment

As a prominent player in the insurance sector, Western Coast Insurance Services operates numerous locations nationwide. With a dedicated workforce exceeding 2,100 professionals, our commitment is rooted in our Core Values: Integrity, Excellence, Commitment, and Fairness. We strive to provide optimal insurance solutions, empowering our clients to navigate their futures with confidence.

Role Overview: Business Intelligence Analyst

Reporting directly to the Senior Manager of Business Intelligence and Analytics, you will leverage your analytical skills to translate business challenges into technical solutions. Your expertise in SQL and BI tools will be essential in driving data-driven decision-making.

Key Responsibilities

  • Engage in the full Business Intelligence lifecycle, including gathering business requirements, conducting data exploration, identifying data relationships, and assisting in data model design and report generation.
  • Utilize technical Business Intelligence expertise for data mining and validation across various source systems.
  • Analyze intricate datasets to uncover trends and insights, transforming them into actionable information for the organization.
  • Define, design, develop, and document operational KPIs to support and track strategic objectives.
  • Collaborate with tools such as IBM Cognos Analytics, SQL Server Management Studio, Power BI, and Excel to assess performance metrics and identify areas needing attention.
  • Create compelling data visualizations using available Business Intelligence tools to effectively communicate findings.
  • Employ analytical thinking, business insight, and storytelling skills to interpret results and present solutions to leadership.
  • Discover new insights through innovative experimentation.

Qualifications and Skills

  • Experience in the insurance industry is advantageous but not mandatory.
  • 3-5 years of relevant experience as a Business Intelligence Analyst.
  • Familiarity with analytical methodologies and techniques.
  • Proficient in SQL for data extraction and manipulation.
  • Experience with Business Intelligence tools, including IBM Cognos Analytics and Power BI.
  • Strong organizational skills with the ability to manage multiple projects concurrently.
  • Excellent verbal and written communication skills, capable of interfacing with both Business and IT teams.
  • A degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field is preferred.

Work Schedule

37.5 hours per week

Commitment to Diversity

At Western Coast Insurance Services, we are committed to fostering a diverse, inclusive, and authentic workplace. We welcome inquiries regarding accommodations.

Employee Benefits

We take pride in offering programs that enhance the lives of our employees, recognizing that they are our most valuable asset. Eligible employees enjoy a competitive compensation package, including three weeks of vacation, 14 wellness days, company-matched investment and savings programs, and comprehensive employer-paid group benefits, including a health care spending account.