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Client Success Manager
2 months ago
We are seeking a highly skilled Client Success Manager to join our Retail Media Network team at Meridia Recruitment Solutions. As a Client Success Manager, you will be responsible for managing and nurturing ongoing relationships with advertisers, including brand marketing teams.
Key Responsibilities- Manage ongoing relationships with advertisers, including brand marketing teams.
- Review advertiser performance, including overall performance with Empire and across media campaigns, to inform campaign objectives.
- Ensure timely measurement and reporting of campaign performance delivered to advertisers.
- Coordinate closely with cross-functional teams (e.g., Data & Tech, Merchants & Sourcing).
- Proactively prospect new opportunities for existing advertisers not buying media or upselling existing advertisers.
- Effectively communicate value propositions to inspire advertisers to commit to annual purchases and pursue new product offerings.
- Understand advertiser objectives and assist with addressing pain points.
- Develop pitches tailored to advertiser needs, including pricing structure, audience segments, and creative suggestions.
- Support in the design of initial media plans.
- Stay informed on new product developments and updates.
- 8+ years of professional experience in the retail, grocery, or consumer packaged goods (CPG) industry; with a minimum of 3 years experience in insights-based/data-driven sales.
- You have hands-on experience within the media and advertising space and are familiar with advertising channels and platforms crucial for driving targeted campaigns.
- You have a knack for leveraging insights and analytics to craft compelling sales strategies that resonate with clients and drive results.
- You possess outstanding verbal and written communication skills.
- You excel at cultivating and maintaining strong relationships across all levels of seniority, from team members to top executives.
Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.
