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Sales Floor Leadership Specialist

3 months ago

Sault Ste Marie, Ontario, Canada SEPHORA Full time
Position Overview

Job ID: 251885

Employment Type: Full Time

Why You'll Enjoy Being Here...

The Sales Floor Leadership Specialist will manage all retail departments within a designated Sephora location. This role encompasses various categories including Beauty, Skincare, Fragrance, and Haircare. The Client Experience Supervisor is tasked with ensuring that every team member adheres to Sephora's sales model and delivers exceptional client service, enabling the store to meet and surpass corporate objectives.

Key Responsibilities:
  • Client Engagement: Guarantee that all team members effectively implement Sephora's sales model. Collaborate with management to address client feedback and concerns promptly.
  • Innovation Adoption: Ensure that all sales staff are adequately trained in Client Interactive Technology.
  • Event Coordination: Assist in organizing in-store events to align with store goals and client expectations.
  • Performance Management: Monitor and coach team performance, providing timely feedback for enhancement and conducting regular check-ins with team members.
  • Business Acumen: Exhibit a strong grasp of the store's sales metrics and potential business opportunities.
Ideal Candidate Profile:
  • Possesses one to three years of experience in a comparable role within a similar retail environment.
  • Demonstrates excellent verbal and written communication skills, with the ability to effectively influence stakeholders at all levels.
  • Has a proven track record of building teams by attracting and developing talented leaders who can drive sales and provide exceptional client service.
Benefits of Working at Sephora:
  • Team Environment: Collaborate with top talent in the industry, fostering a supportive work atmosphere.
  • Employee Perks: Enjoy exclusive discounts, complimentary products, and unique brand events.
  • Professional Development: Benefit from comprehensive training programs designed to support your career growth and personal goals.