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Branch Operations Leader

3 months ago

Winnipeg, Manitoba, Canada FLOFORM Full time

Position Overview

FLOFORM Countertops, a leading manufacturer and installer of premium surface countertops, is currently seeking a Branch Manager for our expanding operations. With a strong presence across the Pacific Northwest and Western Canada, we pride ourselves on our commitment to quality and customer satisfaction.

Role Summary:

The Branch Manager plays a crucial role in driving growth and maintaining strong customer relationships. This position is responsible for overseeing all branch operations, including employee management, customer engagement, and the implementation of effective business strategies.

Key Qualifications:

  • Proven management experience with a strong emphasis on leadership and sales proficiency.
  • Familiarity with light manufacturing processes is advantageous.
  • A degree in a relevant field is preferred.
  • Proficient in Microsoft Office and adaptable to new software.
  • Basic understanding of accounting principles is beneficial.
  • Strong multitasking abilities with a keen attention to detail.
  • Excellent interpersonal skills to handle challenging situations effectively.
  • Capable of coaching and developing team members.
  • Must possess a valid driver's license.

Responsibilities:

  • Develop and implement sales strategies to enhance customer account growth.
  • Maintain active engagement with key accounts in the designated region.
  • Regularly assess sales performance to identify opportunities for improvement.
  • Focus on talent acquisition and development to build a strong local team.
  • Manage branch expenses within approved budgets and recommend marketing initiatives.
  • Stay informed about market trends and competitor activities.
  • Foster exceptional customer service by nurturing relationships with both existing and prospective clients.
  • Enhance productivity through effective training and operational efficiencies.
  • Oversee daily operations, ensuring compliance with company policies.
  • Propose and implement new initiatives to align with company objectives.
  • Prepare reports and manage employee administration tasks.
  • Perform additional duties as required.

What We Offer:

  • Competitive salary and benefits package.
  • Comprehensive medical and dental coverage.
  • Paid sick leave.
  • Retirement savings plan (RRSP).

At FLOFORM Countertops, we cultivate a positive and engaging work environment that recognizes and rewards dedication to our mission: "To consistently provide our customers the best countertop purchasing experience available."