Food Service Associate

4 weeks ago


Kelowna, British Columbia, Canada Basil Leaf Asian Noodle House Full time
Job Summary

We are seeking a skilled Food and Beverage Server to join our team at Basil Leaf Asian Noodle House. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Address customer complaints or concerns in a professional and courteous manner.
  • Describe menu items, including daily specials, to customers and make recommendations.
  • Balance cash and record sales accurately.
  • Clear and clean tables, trays, and chairs to maintain a clean and welcoming environment.
  • Greet patrons, present menus, and answer questions regarding food and beverages.
  • Serve food and beverages in a timely and efficient manner.
  • Take orders and relay them to kitchen and bar staff.
  • Schedule staff to ensure adequate coverage during peak periods.
  • Assist clients/guests with special needs and provide exceptional customer service.
Requirements
  • Client focus and ability to work in a fast-paced environment.
  • Flexibility to work varying shifts, including evenings and weekends.
  • Initiative to take ownership of tasks and responsibilities.
  • Organized and reliable with strong attention to detail.
  • Team player with excellent communication skills.
Working Conditions

This is a permanent, full-time position with a variable schedule of 30-40 hours per week. The work language is English.



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