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Property Administrator

4 weeks ago

Vancouver, British Columbia, Canada UBC Properties Trust Full time
About UBC Properties Trust

UBC Properties Trust is a leading developer and manager of residential and commercial properties at the University of British Columbia. With a mission to build financial legacy and create innovative spaces, we strive to provide exceptional customer service to our faculty and staff tenants.

Job Summary

We are seeking a highly organized and detail-oriented Property Administrator to join our team at Village Gate Homes. As the first point of contact for leasing matters, you will be responsible for providing administrative support to our Property Managers and ensuring the smooth operation of our portfolio.

Key Responsibilities
  • Collect and monitor monthly rental income, communicate with tenants regarding increases, changes, or outstanding charges, and notify the accounting department of new or revised tenant charges.
  • Respond to resident requests, assist Property Managers in resolving problems and complaints, and liaise with Resident Caretakers and service providers regarding suite repairs, move-ins, and move-outs.
  • Obtain quotes, organize suite renovations, and schedule work and trades for unit turnover and renovations.
  • Track and maintain leasing reports, prepare lease-related paperwork, and ensure all documentation is accurate and properly executed.
  • Maintain property management filing systems, verify and update tenant, lease, and building information, and regularly communicate with tenants to keep up-to-date insurance and employment information.
  • Apprise Property Managers of daily activities, review and direct incoming correspondence, and maintain an updated tenant database and manage POs and other information in Yardi Voyager.
  • Respond to rental housing inquiries, ensure company website information is accurate and updated regularly, and organize and manage the collection and distribution of keys for rental suites and building service areas.
  • Draft and send emailers and notices to tenants regarding building rules, regulations, and other information pertaining to the buildings and their operation.
  • Directly and regularly communicate with the leasing coordinator to ensure all units are leased with no vacancy.
Competencies and Qualifications
  • A relevant diploma or degree.
  • A minimum of 1 year experience in the real estate or property management industries.
  • Strong interpersonal skills, sense of urgency, and excellent prioritization skills.
  • Multi-tasking ability, high degree of reliability, and accessibility for tenants.
  • Maintain confidentiality and demonstrate sound judgment and impeccable discretion at all times.
  • Proficiency with MS Office and experience with Yardi Voyager is an asset.
  • Demonstrated knowledge of governing legislation such as the Residential Tenancy Act, Human Rights Code, Personal Information Protection Act of British Columbia, Building Code, Fire Code, and Occupational Health and Safety.
About the Role

This is an exciting opportunity to join a dynamic team and contribute to the success of UBC Properties Trust. If you are a motivated and detail-oriented individual with a passion for property management, we encourage you to apply.

Language: English