Senior Software Engineer

1 week ago

Waterloo, Ontario, Canada Sun Life Financial Full time
Pega Lead Software Engineer, Operations

Time Type: Full time

We are seeking a highly skilled Pega Lead Software Engineer to join our team. The successful candidate will provide support to production and non-production environments, deliver new functionality, and modify existing configurations to deliver a best-in-class user experience.

Key Responsibilities:

  • Provide ongoing support of Pega applications, including responding to production and non-production incidents, completing service requests, providing problem analysis and resolution, escalation, and reporting as necessary.
  • Assess application performance and, along with client feedback, provide recommendations on configuration and design changes to achieve positive results.
  • Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment.
  • Provide development and infrastructure estimates at various levels of a project to match architectural solutions, including assistance in business case creation.

Requirements:

  • Certification and/or working experience with Pega Platform version 8 and higher.
  • 5+ years of demonstrated application and production support experience.
  • Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment.
  • Experience with relational databases (SQL Server, Oracle) or similar database technologies.
  • Experience with technologies such as Red Hat Enterprise Linux 7, Java, Kubernetes, and OpenShift.
  • Experience with System Development Life Cycle and Agile Methodologies.
  • Candidates should have a degree in Computer Science, related technology degree/diploma, or equivalent experience.

Other Assets:

  • Flexibility with working hours, as required by operation or project demands. Occasional weekend and evening work in support of production implementations.
  • As a hybrid organization, you and your leader use business and client needs to choose where you work, at home or in the office.
  • We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada.
  • Pension, stock, and savings programs to help build and enhance your future financial security.
  • The opportunity to move along a variety of career paths with amazing networking potential.

Job Category: IT - Application Development

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