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Business Intelligence Analyst
2 months ago
Job Summary:
The Business Intelligence Analyst, also known as a Data Insights Specialist, is responsible for conducting research and analyzing large data sets utilizing the Workers Compensation Board of Manitoba's data warehouse. The incumbent supports operational areas to develop specific requirements and research approaches to meet stated and unstated business needs and reports on findings. Additionally, through ongoing analysis and working with operational areas, the Data Insights Specialist will mentor users on accessing the Data Warehouse and identify and implement source system improvements.
Key Responsibilities:
Supports operational areas in decision making through understanding business needs and providing information in a clear, relevant format such as a dashboard, report or presentation to facilitate better decision making. In many cases, analysis provided will go to the Board or Finance for external presentation.
Proactively, develops research studies and conducts analysis to uncover new trends or perspectives on Workers Compensation Board of Manitoba data and provides findings to the appropriate business unit for review.
Provides expertise to Workers Compensation Board of Manitoba divisions and departments in using the Workers Compensation Board of Manitoba Data Warehouse and provides training on technology and best practices for using the Workers Compensation Board of Manitoba Data Warehouse and presenting results.
Mentors users in the operational business units on what data is available, how to access the Data Warehouse, and how to perform less complex analysis themselves.
Identifies and designs new Data Warehouse tools and datasets to improve service to the business units.
Responsible for data quality. Data stewardship will be accomplished through analysis and documents business of data problems. These findings will be provided to appropriate group to implement upgrades whether that be the Business Intelligence Database Analyst, Information Technology or operational business units.
Creates management dashboards on Workers Compensation Board of Manitoba programs.
Performs other related duties as assigned.
Qualifications:
University degree in Business Administration/Commerce, Economics, Social Sciences, Mathematics or a related discipline.
Minimum five (5) years' experience in a data analyst or research position, preferably working in a data warehouse environment including experience with SQL queries for data retrieval.
Knowledge of statistics and financial concepts.
Advanced proficiency in Microsoft Excel.
Proficiency with database connection, data manipulation and advanced formulas.
Strong analytical and problem solving skills to obtain information, evaluate data quality, develop research methods and analyze large volumes of data.
Excellent verbal and written communication skills including the ability to present and explain complex information into plain language.
Ability to develop reports, presentations and dashboards to graphically represent information from complex analysis.
Strong interpersonal skills to work with all levels of stakeholders within Workers Compensation Board of Manitoba including delivering excellent customer service and while having empathy for the needs of the business.
Ability to think creatively and innovatively.
Ability to work independently and in a team environment.
Knowledge of tools such as PowerPivot, Power BI, PowerQuery and Reporting Services would be an asset.
Detailed knowledge of Workers Compensation Board of Manitoba policies and systems would be an asset.
Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required.
Additional Information:
A satisfactory criminal record check and verification of education will be required for the successful candidate.
The Workers Compensation Board of Manitoba is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resume if they are a member of these groups.
The Workers Compensation Board of Manitoba recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The Workers Compensation Board of Manitoba promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the Workers Compensation Board of Manitoba promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
The Workers Compensation Board of Manitoba encompasses what it means to work at the Workers Compensation Board of Manitoba. The Workers Compensation Board of Manitoba is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the Workers Compensation Board of Manitoba community. The four categories of Workers Compensation Board of Manitoba include: Security, Wellness, Engagement and Growth.
