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Automotive Service Consultant

3 months ago

Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time
Position Overview

The role of a Service Advisor at MOCHANIC'S AUTO SERVICE involves engaging with customers to provide comprehensive information regarding automotive services.

Key Responsibilities
  • Respond to customer inquiries and deliver detailed information about services.
  • Facilitate billing processes for services rendered.
  • Manage refunds and credits efficiently.
  • Clarify the types and costs of services available.
  • Issue receipts and maintain necessary documentation.
  • Order and manage office supplies while ensuring inventory is well-stocked.
  • Perform various general office tasks as required.
  • Handle payment transactions accurately.
  • Provide ongoing support to clients post-sale.
Work Environment

The position requires:

  • Strong attention to detail.
  • Ability to thrive in a fast-paced setting.
  • Capability to meet tight deadlines.
  • Willingness to perform repetitive tasks.
Personal Attributes

Successful candidates will demonstrate:

  • Punctuality and reliability.
  • A strong client-focused approach.
  • Flexibility and organizational skills.
  • Dependability and multitasking abilities.
  • Quick learning aptitude.
Qualifications

Applicants should possess:

  • A secondary (high) school graduation certificate.
  • 1 to 2 years of relevant experience.
  • Availability for a temporary position.
  • Proficiency in English.
  • A commitment of 35 to 40 hours per week.
Screening Questions

Potential candidates may be asked:

  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you legally authorized to work in Canada?
  • Are you open to relocation for this position?
  • Do you reside near the advertised location?
  • Do you have prior experience in this field?