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Beauty Studio Manager

2 months ago


Vaughan, Ontario, Canada Sephora Full time
About the Role

We are seeking a highly skilled and experienced Beauty Studio Manager to join our team at Sephora Canada. As a key member of our store operations team, you will be responsible for leading the daily operations of our Beauty, Skin and Fragrance Studio, ensuring that our beauty advisors are adequately trained and equipped to provide an exceptional client experience.

Key Responsibilities
  • Develop and manage a high-performing team of beauty advisors, providing coaching and training to ensure they have the skills and knowledge to deliver outstanding client service.
  • Embrace innovation and ensure that our beauty advisors are leveraging our technology innovations to provide an elevated in-store experience for our clients.
  • Manage the Services online reservation system, ensuring that our clients have a seamless and efficient experience when booking appointments and services.
  • Develop and execute training programs for new hires and existing team members, ensuring that they have the skills and knowledge to succeed in their roles.
  • Support the Operations team by ensuring that all merchandising concepts and sales floor visuals are within company standards, and that the sales floor is always neat, clean and organized.
  • Build strong relationships with our brand partners, ensuring that our beauty advisors are properly engaging with all store brands and that our clients are receiving the best possible service.
Requirements
  • 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • Proven ability to create high-performing teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
About Sephora Canada

Sephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. We are committed to creating an inclusive and diverse work environment where every person can belong, grow and build a beautiful career. We believe in equal opportunity and are committed to providing a workplace that is free from discrimination and harassment.