Retail Operations Manager

2 months ago


Abbotsford, British Columbia, Canada Bolt Wireless Inc. Full time
Job Summary

Bolt Wireless Inc. is seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the sales team and ensuring that sales goals are met.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure they meet their sales targets.
  • Merchandise Management: Order merchandise and authorize returns, ensuring that inventory levels are maintained and that customers receive high-quality products.
  • Sales Performance: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring that customers receive excellent service.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that stockouts are minimized.
  • Supervision: Supervise 1-2 people, providing guidance and support to ensure they meet their job responsibilities.
Work Environment

The Sales Supervisor will work in a fast-paced environment, requiring strong attention to detail and the ability to multitask. The role will involve standing for extended periods and working in a combination of sitting, standing, and walking.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a sales or retail environment.
  • Language: English.
  • Work Hours: 35 to 37 hours per week.


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