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Assistant Store Director
2 months ago
About the Role:
We are seeking a highly skilled and experienced Assistant Store Director to join our team at Metro. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.
Key Responsibilities:
- Assist the Store Director in setting sales targets and developing strategies to achieve them.
- Provide support to department managers to help them meet their sales objectives.
- Conduct regular store inspections to ensure high standards of freshness, quality, and presentation, and provide feedback to department managers.
- Assist with customer service, responding to complaints, and resolving issues.
- Support the Store Director with human resources management, including recruitment, training, and employee development.
- Perform sporadic checks on merchandise receipt, invoices, and quality control.
- Act as a substitute for the Store Director in their absence.
Requirements:
- Secondary V diploma or equivalent.
- Minimum 5 years of experience in the food industry.
- Ability to plan, direct, and organize in a unionized environment.
- Effective communication skills.
- Bilingualism (an asset).
Competencies:
- Employee performance management.
- Orientation towards quality work.
- Decision-making.
- Team management.
- Interpersonal communication.
- Motivation.
- Autonomy.
- Performance indicators.
- Primary objectives.