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Assistant Store Director

2 months ago


SaintCharlesBorromée, Canada Metro Full time

About the Role:

We are seeking a highly skilled and experienced Assistant Store Director to join our team at Metro. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities:

  • Assist the Store Director in setting sales targets and developing strategies to achieve them.
  • Provide support to department managers to help them meet their sales objectives.
  • Conduct regular store inspections to ensure high standards of freshness, quality, and presentation, and provide feedback to department managers.
  • Assist with customer service, responding to complaints, and resolving issues.
  • Support the Store Director with human resources management, including recruitment, training, and employee development.
  • Perform sporadic checks on merchandise receipt, invoices, and quality control.
  • Act as a substitute for the Store Director in their absence.

Requirements:

  • Secondary V diploma or equivalent.
  • Minimum 5 years of experience in the food industry.
  • Ability to plan, direct, and organize in a unionized environment.
  • Effective communication skills.
  • Bilingualism (an asset).

Competencies:

  • Employee performance management.
  • Orientation towards quality work.
  • Decision-making.
  • Team management.
  • Interpersonal communication.
  • Motivation.
  • Autonomy.
  • Performance indicators.
  • Primary objectives.