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Reception Services Associate

3 months ago

Fox Creek, Canada Timber Ridge Inn and Suites LTD. Full time
Hotel Receptionist Role
  • Qualifications: Completion of secondary education
  • Experience: Between 7 months to less than 1 year in a similar roleKey Responsibilities
  • Address and resolve guest complaints and inquiries
  • Facilitate guest check-ins and room assignments
  • Efficiently manage guest-related issues
  • Coordinate group check-ins and check-outs
  • Oversee room bookings, cancellations, and modifications
  • Provide guests with information regarding hotel services and nearby attractions
  • Assist guests requiring special accommodations
  • Perform administrative tasks as needed
  • Ensure guest safety and adhere to emergency protocolsWork Environment and Physical Requirements
  • Attention to detail and ability to stand for prolonged periodsPersonal Attributes
  • Strong customer service orientation with excellent communication skills
  • Adaptable, organized, dependable, and able to work collaborativelyEmployment Benefits
  • Complimentary parking available
  • Permanent employment opportunity
  • Primary language of work: English
  • Work schedule: 30 to 40 hours weekly