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Food Service Operations Supervisor

2 months ago

London, Ontario, Canada Tim Hortons Full time
Overview

As a Food Service Operations Supervisor at Tim Hortons, you will play a crucial role in overseeing the daily activities of our restaurant, ensuring a high standard of service and operational excellence.

Educational Requirements
  • Completion of College or CEGEP program.
Experience Requirements
  • Minimum of 2 years and less than 3 years of relevant experience in a supervisory role.
Key Responsibilities
  • Conduct performance evaluations for team members to foster growth and development.
  • Ensure compliance with provincial and territorial liquor laws and regulations.
  • Uphold health and safety standards within the establishment.
  • Contribute to the development and execution of marketing strategies.
  • Lead and instruct team members to enhance service delivery.
  • Address and resolve customer inquiries and complaints effectively.
  • Deliver exceptional customer service to enhance guest satisfaction.
  • Plan, organize, direct, control, and assess daily operations to ensure efficiency.
Personal Attributes
  • Detail-oriented and accurate in all tasks.
  • Strong client-focused approach.
  • Dependable and reliable team member.
  • Possess excellent interpersonal communication skills.
  • Adaptable and flexible in a dynamic work environment.
  • Highly organized with the ability to manage multiple tasks.
  • Team-oriented with a collaborative spirit.
Screening Questions
  • Are you legally authorized to work in Canada?
Benefits
  • Health Benefits: Includes dental and vision care plans.
  • Financial Benefits: Life insurance coverage.
  • Additional Perks: Free parking and employer-sponsored training opportunities.
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Work Hours: 30 to 40 hours per week