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Retail Store Operations Manager

2 months ago


London, Ontario, Canada Feliza African Grocery and Beauty Store Inc. Full time
At Feliza African Grocery and Beauty Store Inc., we are seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently. Your primary responsibilities will include supervising and coordinating the activities of our sales staff, assigning duties and tasks, and maintaining a high level of customer satisfaction. You will also be responsible for ordering merchandise, authorizing returns, and preparing reports on sales volumes and personnel matters. Additionally, you will be expected to resolve any issues that may arise, including customer complaints and supply shortages. If you have a passion for retail and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Supervise and coordinate the activities of sales staff
* Assign duties and tasks to sales staff
* Maintain a high level of customer satisfaction
* Order merchandise
* Authorize returns
* Prepare reports on sales volumes and personnel matters
* Resolve customer complaints and supply shortages

**Requirements:**

* Secondary (high) school graduation certificate
* 1 to less than 7 months of experience
* Strong leadership and communication skills
* Ability to work in a fast-paced environment
* Strong problem-solving skills

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

If you are a motivated and results-driven individual who is passionate about retail, we encourage you to apply for this exciting opportunity.