Aquatics Supervisor, Programs

4 weeks ago

Halifax, Nova Scotia, Canada Canada Games Centre Full time
Aquatics Supervisor, Programs Job Description

The Canada Games Centre is seeking a highly skilled and experienced Aquatics Supervisor, Programs to join our team. As a key member of our aquatics department, you will be responsible for the overall operation of our Lifesaving Society Swim for Life & Leadership programs, including daily supervision of staff, planning of programs and schedules, performance evaluations, and development of aquatic programs.

Key Responsibilities:
  • Oversee the delivery of aquatic programs and services, ensuring they meet Lifesaving Society standards and internal policies and procedures.
  • Actively supervise weekday evening/weekend morning lessons, providing guidance and support to staff as needed.
  • Evaluate staff and programs to ensure a high standard of quality is maintained.
  • Provide immediate swim instructor/lifeguard coverage for unexpected demands and fill-in as a substitute swim instructor/lifeguard as required.
  • Create and manage staff schedules for aquatic programs, ensuring adequate coverage and minimizing conflicts.
  • Communicate effectively with staff and the public, addressing concerns and providing excellent customer service.
  • Work in conjunction with the Aquatics Coordinator to ensure program quality aligns with the Centre's values and Sport for Life vision.
  • Assist in developing and expanding procedural documents and training materials necessary for staff training.
  • Input program registration, changes, and cancellations, ensuring accurate and timely updates.
  • Exercise independent judgment, maintain a professional demeanor under pressure, and take charge of emergency situations as needed.
  • Lead by example, instilling confidence and trust in fellow employees and the public.
  • Collaborate with all levels of the organization, including supervisors, staff, members, and patrons.
  • Work with all CGC departments to deliver services, ensuring a seamless and integrated experience.
  • Conduct Person on Duty (POD) shifts as scheduled, adhering to job description outlines.
  • Perform other duties assigned by Aquatics Coordinators and/or Manager of Recreation & Program Services.
Qualifications:
  • 3 to 5 years of work experience in an aquatic setting in a supervisory role.
  • National Lifeguard Award (NL) & Airway Management – Pool option (current within two years).
  • Intermediate Workplace First Aid (formerly SFA).
  • Swim for Life Instructor (SFL).
  • Lifesaving Instructor (LSI).
  • Instructor Training.
  • Examiner.
  • Experience in program development and implementation in a busy recreation environment.
  • Experience in supervising, mentoring, and coaching staff.
  • Experience with inclusion programming.
Desirable Qualifications:
  • National Lifeguard & First Aid Instructor.
  • Airway Management Instructor.
  • HCP.
  • WHIMIS.
  • High Five Training.
  • Legend or Recreation Software experience.
Competencies:
  • Communication.
  • Customer service.
  • Problem solving.
  • Creativity.
  • Initiative.
  • Supervising.
  • Teamwork and cooperation.
  • Values diversity.
Working Conditions:
  • Accommodate a variable work schedule that may include early morning, late evening, and weekend hours.
  • Expanded hours will be required during Week 1 and Week 9 of programs and during staff evaluation periods.
  • Working environment includes physical, emotional, and mental demands.
  • Safe lifting, carrying, and first aid techniques.
  • Exposure to loud noises and ability to concentrate in a busy environment.
Notes:
  • Criminal Record & Child Abuse Registry checks will be required as part of the hiring process.

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