Network Engineer

2 months ago

Windsor, Ontario, Canada Cooperative Systems LLC Full time

Cooperative Systems LLC is seeking a skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for conducting network assessments, analyzing customer needs, and engineering solutions to meet those needs within our technology standards. You will design, coordinate, and implement projects, scope hardware and software specifications, and determine project labor estimates. Your goal will be to ensure projects are delivered successfully, on-time, and within budget. You will also lead and complete onboarding projects for new customers or new service delivery to existing customers, and ensure successful knowledge transfer of projects and environments to our technical team. Occasionally, you will serve as an escalation point for solving complex technical problems and issues. You will perform administrative duties, including logging hours, maintaining customer documentation, and using our company-approved data entry system. You will communicate with customers as required, keeping them informed of project progress, impending changes or agreed outages. You will draft and maintain documentation of technical processes for internal and external use, serve as a Technical Mentor to other team members, obtain company-assigned training and certifications, and provide ideas/insights as to new products or services that we can offer our clients. You will also perform after-hours customer support and project delivery as required. The ideal candidate will have advanced knowledge of network and server environments, including Server Operating Systems, Virtualization Technology, E-Mail platforms, Cloud Services, Networking and Security. Expert knowledge of Office 365 (Teams, Exchange Online, AzureAD, SharePoint Online, OneDrive, etc.) is also required. Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA, or VMware VCP certifications are preferred. The candidate should have a strong understanding of network topologies, IP routing, switching, VLANs, 802.1Q, and attention to detail, clear and concise writing skills.

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