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Housekeeping Director
2 months ago
We are seeking a highly skilled and experienced Cleaning Supervisor to join our team at Niagara's Best Inn. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.
Key Responsibilities- Hire and Train Staff: Recruit, train, and develop a team of cleaning staff to ensure they have the skills and knowledge required to deliver exceptional service.
- Supervise and Coordinate Activities: Oversee the daily operations of the housekeeping department, ensuring that tasks are completed efficiently and effectively.
- Inspect and Maintain Standards: Conduct regular site inspections to ensure that our facilities meet the highest standards of cleanliness and safety.
- Prepare Budgets and Cost Estimates: Develop and manage budgets for the housekeeping department, ensuring that costs are controlled and expenses are minimized.
- Recommend Additional Services: Identify opportunities to improve our services and recommend additional services such as painting, repair work, or renovations to enhance the guest experience.
- Maintain Financial Records: Ensure accurate and timely financial reporting for the housekeeping department.
- Assist with Cleaning Duties: Assist cleaning staff with their duties as needed, ensuring that all areas of the hotel are maintained to the highest standards.
- Coordinate with Other Departments: Work closely with other departments to ensure seamless communication and coordination of activities.
- Establish Work Schedules: Develop and manage work schedules for the housekeeping department, ensuring that staff are adequately staffed and that tasks are completed efficiently.
This role requires a fast-paced and dynamic work environment, with tight deadlines and a high level of physical activity. You will be required to stand, walk, and bend for extended periods, and may be required to lift heavy objects.
Personal Suitability- Dependability: You must be reliable and dependable, with a strong commitment to delivering exceptional service.
- Interpersonal Skills: You must have excellent interpersonal skills, with the ability to communicate effectively with staff, guests, and other departments.
- Oral Communication: You must have excellent oral communication skills, with the ability to communicate clearly and effectively with staff and guests.
- Flexibility: You must be flexible and adaptable, with the ability to work in a fast-paced environment and respond to changing priorities.
- Judgement: You must have good judgement and decision-making skills, with the ability to make sound decisions in a fast-paced environment.
- Reliability: You must be reliable and dependable, with a strong commitment to delivering exceptional service.
