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Banquet Operations Manager

2 months ago

Mississauga, Ontario, Canada Apollo Convention Centre Inc Full time
About the Role

We are seeking a highly skilled and experienced Banquet Supervisor to join our team at Apollo Convention Centre Inc. As a key member of our operations team, you will be responsible for ensuring the smooth execution of events and conferences.

Key Responsibilities
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing plans and implementation to drive business growth and revenue.
  • Negotiations: Negotiate with clients for catering and use of facilities to ensure mutually beneficial agreements.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Performance Management: Conduct performance reviews to evaluate employee performance and provide feedback for improvement.
  • Inventory Management: Organize and maintain inventory to ensure efficient operations and minimize waste.
  • Operational Planning: Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Event Management: Plan, organize, direct, control, and evaluate daily operations to ensure successful events.
  • Work Environment: Work in a fast-paced environment with a focus on customer satisfaction and team collaboration.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Language: English language proficiency.
  • Work Hours: 40 hours per week.