Help Desk Supervisor

2 months ago

Toronto, Ontario, Canada York Region District School Board Full time
Job Summary

We are seeking a highly skilled and experienced Help Desk Supervisor to join our team. The successful candidate will be responsible for providing technical support and guidance to staff and students, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide technical support and troubleshooting for computer hardware and software issues
  • Configure and maintain computer systems, networks, and peripherals
  • Manage and maintain IT assets, including laptops, desktops, and mobile devices
  • Develop and implement technical solutions to improve IT services and efficiency
  • Collaborate with IT staff to resolve complex technical issues
Requirements
  • Post-secondary education in Computer Science, Information Technology, or related field
  • 5+ years of experience in IT support and management
  • Advanced knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply today.

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