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Ottawa, Ontario, Canada CMHC - SCHL Full timeAbout the RoleWe are seeking a highly skilled and experienced Bilingual Senior Librarian to join our Business Services Team at CMHC - SCHL. As a key member of our team, you will play a critical role in supporting the daily operations of our Housing Knowledge Centre, Canada's largest housing research library.Key ResponsibilitiesSelect, curate, manage,...
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Senior Librarian
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Ottawa, Ontario, Canada CMHC Full timeAbout the RoleThe Business Services Team at CMHC is seeking a highly skilled and experienced Bilingual Senior Librarian to join our team. As a key member of our team, you will play a critical role in supporting the daily operations of our Housing Knowledge Centre, Canada's largest housing research library.Key ResponsibilitiesSelect, curate, manage, organize,...
Experienced Bilingual Librarian
3 months ago
Job Requisition ID: 10492
Position Status: Permanent Full Time
Position Type: Hybrid
Office Location: Ottawa (ON)
Travel Requirement: Travel not required
Language Designation: Bilingual
Language Skill Levels (Read/Write/Speak): CBC
Salary: Our salaries generally range from $ to $ and are based on qualifications and experience.
About CMHC
The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration , connecting across CMHC and involving the right people to get our work done. We value flexibility , enabling you to choose where, when, and how you work, based on business needs and your role. Our leadership style is guided by trust , where our leaders favour an adaptive approach based on the needs of their teams.
Be part of a team that's committed to making a real difference and be part of something meaningful.
What's in it for you
We've got the purpose, the people and the perks you need for a fulfilling career. Here's what you get when you're a permanent employee:
5 weeks of vacation. Annual individual performance incentive. Defined benefit pension plan. Comprehensive group insurance plan to support your well-being from day one. Support towards your personal and professional growth with training, mentorship and more. An inclusive workplace culture and environment. A hybrid work model that gives you the flexibility to choose when to go to the office to maximize your productivity, at a minimum of 4 times per month.About the role
As a member of the Business Services Team, you will play a crucial role in supporting the daily operations of CMHC's Housing Knowledge Centre, recognized as Canada's largest housing research library. In your capacity as the Bilingual Senior Librarian, you will deliver timely, reliable, and authoritative services and information resources that align with CMHC's research, policy, and business needs. Your expertise will guide employees throughout the organization in utilizing library resources and services effectively while overseeing the daily operations and staff within the HKC, ensuring it remains a premier source of housing information in Canada and a comprehensive repository of all CMHC research and knowledge products.
Key Responsibilities:
Curate, manage, and ensure access to the library's collections and information resources for clients through the provision of collection, reference, and information services while managing copyright issues related to CMHC publications. Collaborate with business lines to ensure strategic alignment between Housing Knowledge Centre resources and services and the objectives of the business lines and CMHC's Strategic Objectives; solicit feedback from clients on enhancements to the HKC services; analyze client concerns, complaints, and issues; recommend to the Manager, and implement enhancements or solutions. Design and maintain the Housing Knowledge Centre microsite/SharePoint site and the content of the Housing Knowledge Centre page on the CMHC website, developing strategies and implementing plans to raise awareness of the services and resources available through the HKC. Oversee the implementation, maintenance, design, and functionality of various technologies such as the library catalogue search interface and other reference systems, ensuring clients can easily find and discover the information they need. Address complex reference information requests from internal clients by defining information required and approach to be taken and resources to be researched, preparing analysis and correspondence/response according to established standards and deadlines. Regularly provide clients with the latest information published in the housing industry to alert them to trends and risks that may impact CMHC activities. Offer advice and consulting services to CMHC employees on various aspects of information resources, including selection, digital storage, and dissemination of information, while guiding internal and external clients in information retrieval resources and techniques for researching housing information. Implement and maintain the company's Digital Asset Management System for image, video, and other digital assets, staying current on the latest innovations, system enhancements, and best practices related to the development and management of reference and research services.Qualifications:
A Postgraduate (Masters) degree in Library and Information Science. A minimum of 5 years of experience working as a librarian in a research library. Strong oral and written communication skills in both official languages (French and English). Extensive experience conducting in-depth searches using print and online sources, and providing reference and information services. In-depth understanding of the technologies used to manage and provide access to information resources. Demonstrated ability to keep abreast of industry innovations and technology trends. Knowledge of library classification procedures and cataloguing techniques and practices. Strong interpersonal skills, ability to be a team player and lead teams, and the capability to train and motivate others to facilitate the achievement of project goals.Preferred Qualifications:
A library and Information Technician Certificate would be considered. An information management administrator certification or diploma and/or coursework in information management. Broad knowledge of the complex fields of housing, construction, community development, mortgage loan insurance, and the information resources related to these fields. Familiarity with CMHC's history of policy, programs, and housing-related research topics.Our commitment to diversity, equity, and inclusion
We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans, and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.
CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.
What happens after you apply
We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. If you are selected for an interview or testing, please advise us if you require an accommodation.
If you applied before and you were not successful don't worry – we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around.
