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Food Service Supervisor

2 months ago

Ottawa, Ontario, Canada Tim Hortons Full time
Position Overview

As a Food Service Supervisor at Tim Hortons, you will play a crucial role in ensuring the smooth operation of our restaurant. Your leadership will guide a team dedicated to providing exceptional service and quality food.

Key Responsibilities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
Work Environment
  • Fast-paced and dynamic atmosphere
  • Potential exposure to noise and odours
  • Wet and hot conditions
Work Setting
  • Restaurant
  • Coffee shop
Core Duties
  • Develop and implement methods to achieve work schedules
  • Oversee and coordinate the activities of food preparation staff
  • Provide training on job responsibilities, sanitation, and safety protocols
  • Estimate necessary ingredients and supplies for meal preparation
  • Recruit food service personnel
  • Prepare financial budgets and cost projections
  • Address customer inquiries and resolve complaints
  • Maintain comprehensive records of inventory, repairs, sales, and waste
  • Compile and submit operational reports
  • Establish effective work schedules
Supervision

Responsible for supervising a team of 5-10 employees.

Qualifications
  • Safe Food Handling certificate is required
Physical Requirements
  • Ability to thrive in a fast-paced environment
  • Capable of working under pressure and meeting tight deadlines
  • Combination of sitting, standing, and walking for extended periods
Personal Attributes
  • Strong client focus
  • Excellent interpersonal and communication skills
  • Team-oriented mindset
Diversity and Inclusion

Tim Hortons is committed to creating a welcoming environment for all employees, including support for persons with disabilities, newcomers, veterans, Indigenous peoples, mature workers, and visible minorities through various training programs.