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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Kismet Estate Winery. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Evaluate Daily Operations: Monitor and analyze restaurant performance, identifying areas for improvement and implementing strategies to increase efficiency and productivity.
- Staff Performance Management: Supervise and train staff to ensure they meet high standards of customer service and food quality.
- Inventory Management: Organize and maintain inventory levels, ensuring that stock is always available and that waste is minimized.
- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
- Customer Service: Provide exceptional customer service, responding to customer complaints and feedback in a professional and timely manner.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Work Conditions and Physical Capabilities: Attention to detail
- Personal Suitability: Client focus, Dependability, Excellent oral communication, Organized, Team player
As a Restaurant Operations Manager at Kismet Estate Winery, you will work in a fast-paced environment with a team of dedicated professionals. You will be responsible for managing a team of 5-10 people and will work closely with other departments to ensure seamless operations.
