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Visual Merchandising Manager

2 months ago


Boucherville, Quebec, Canada Adidas Full time
Job Description

Job Summary:

We are seeking a highly skilled Visual Merchandising Manager to join our team at Adidas. As a key member of our retail store team, you will be responsible for elevating the visual merchandising and in-store communications execution within each store to ensure consistency and compliance with global standards.

Key Responsibilities:

  • Drive sales and manage the execution of merchandise placement to maximize sales and customer engagement.
  • Implement all visual merchandising to comply with global brand retail standards, ensuring a high-quality visual presentation of our products.
  • Ensure all windows, floor space, and in-store communications are presented to a high standard, including mannequin dressing and positioning, lighting direction, cleanliness, steaming, and price communication.
  • Implement all major floor moves during monthly load-ins and transfers, ensuring a seamless and efficient process.
  • Correctly use and position in-store communication tools to effectively engage customers.
  • Update mannequins on a weekly basis to maintain a fresh and appealing visual display.
  • Regularly submit high-quality visual merchandising execution photos, including taking and uploading photos.
  • Work with store management to analyze product performance based on placement and determine action steps to improve sell-through results through visual merchandising.
  • Ensure flawless execution of all visual merchandising and marketing initiatives, leading all in-store visual merchandising executions during store flips, commercial periods, key campaign launches, and ad-hoc projects.
  • Support and coach store team members to understand the importance of visual merchandising in increasing store profitability, training all associates on brand retail standards.

Communication and Collaboration:

  • Collaborate with the local Direct-to-Consumer (DTC) Marketing Team to action visual merchandising feedback and opportunities.
  • Be aware of store and individual targets and actively work to meet or exceed these by utilizing all resources available within the store.
  • Comply with store policies and procedures to maintain a safe shopping and working environment.
  • Collaborate productively and respectfully with team members to meet or exceed store goals.
  • Communicate a desire for ongoing learning and welcome all available opportunities to increase individual and store performance.
  • Make yourself available to support other team members when needed.

General Responsibilities:

  • Responsible for daily cash audits and return reports submitted from Loss Prevention.
  • Responsible for the opening and closing of the business, cash handling, and other related tasks.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management/team with preparation of hanging and tagging of product to be prepped for display on the sales floor.
  • Attain proficiency with the point-of-sale system by acquiring system utilization skills, ensuring integrity is maintained through attention to policy and procedure.
  • The ability to support front-of-house sales in completing any regular sales transactions involving cash, credit, checks, etc.
  • The ability to direct the performance of store upkeep duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensure the highest level of Adidas service is given to each customer.
  • Other duties as assigned by the Store Manager.
  • The starting wage for this role is $18.25 (based on various factors, such as candidate's experience, qualifications, skills, and competencies, and proficiency for the role).

Knowledge, Skills, and Abilities:

  • Proven passion for visual merchandising.
  • Strong organizational and project management skills.
  • Interest in sports and fashion desirable, with a good eye for style, coordination, and attention to detail.
  • Ability to think conceptually, in strategic terms, and diagnose and translate sales/category reporting to an in-store merchandising strategy.
  • Must possess and consistently exhibit the competencies relative to the position.
  • Knowledge of customer service principles and processes.
  • Ability to learn and adapt quickly in a fast-paced environment.
  • Ability to understand and carry out oral and/or written instructions and request clarification if needed.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members.
  • Well-developed ability to speak, read, comprehend, and write English.
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Key Interfaces (Relationships with other departments/groups):

  • Customers, peers, contractors, and supervisors.
  • Store Management.
  • District Manager.
  • Store Operations.
  • DTC Marketing Team.

Qualifications:

  • Must have or be pursuing a high school diploma or general education degree (GED).
  • 1-2 years of in-store visual merchandising leadership experience required; preferably in a sports/fashion environment.
  • Ability to effectively communicate with customers and store personnel.
  • Ability to work a flexible schedule to meet the needs of the business, including evening, overnight, and weekend shifts.