Sales Associate

2 months ago


Kelowna, British Columbia, Canada Torrid Full time

About Torrid

Torrid is a leading fashion retailer that celebrates every shape, size, and curve of our customers. Our stores offer an exciting, one-of-a-kind shopping experience that's not just about selling clothes, but about creating a welcoming and inclusive environment for our customers and employees alike.

Our Culture

We're committed to cultivating a diverse and inclusive culture that's driven by open dialogue, empowerment, and a focus on employee development and retention. We believe that by embracing diverse backgrounds and perspectives, we can achieve success and make a positive impact on our customers and communities.

About the Role

As a Torrid Sales Associate, you'll play a key role in providing an exceptional shopping experience for our customers. You'll be responsible for:

  • Providing personalized service and making our customers feel comfortable, cared for, and confident.
  • Using your sales, promotion, and product knowledge to drive add-on sales and create a positive shopping experience.
  • Working a flexible schedule that includes holidays, nights, and weekends.
  • Covering the sales floor and ensuring all visual standards are met.
  • Assisting in the organization of the stockroom and maintaining a clean, consistent, and inviting store environment.

Requirements

To be successful in this role, you'll need:

  • Previous sales or customer service experience (a plus).
  • The ability to multitask in a fast-paced environment while creating an amazing customer experience.
  • A passion for fashion and staying on top of current trends.

Physical Requirements

You'll need to be able to:

  • Stand and walk around during scheduled hours.
  • Pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs.
  • Reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles.

What We Offer

We're committed to providing a comprehensive package of benefits to our employees, which may include:

  • Flexible schedules.
  • Associate discount of 50%.
  • Additional monthly discount coupons.
  • Mental health resources.
  • Employee stock purchase program (ESPP).

Pay Range

$17.55 per hour.


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