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Business Operations Specialist

2 months ago

Edmonton, Alberta, Canada Supergraphics Design Company Ltd Full time
About the Role

We are seeking a highly skilled Business Operations Specialist to join our team at Supergraphics Design Company Ltd. As a key member of our organization, you will play a crucial role in driving business growth and improvement.

Key Responsibilities
  • Analyze and Provide Strategic Advice

Conduct in-depth analysis of our business operations to identify areas for improvement and provide actionable recommendations to senior management.

Research and Development

Conduct research to determine the efficiency and effectiveness of our managerial policies and programs, and propose improvements to methods, systems, and procedures.

Leadership and Supervision

Supervise a team of 3-4 staff members and provide guidance and support to ensure they have the necessary skills and resources to perform their duties effectively.

Customer Service and Communication

Provide excellent customer service and develop effective communication strategies to ensure seamless interactions with clients and stakeholders.

Financial Management

Plan and control budgets and expenditures to ensure efficient use of resources and achieve business objectives.

Quality Assurance

Direct and advise staff in the development and implementation of service quality assessment strategies to ensure high standards of quality and customer satisfaction.

Requirements
  • Education

Bachelor's degree in a relevant field such as business administration, management, or a related field.

Experience

1 year to less than 2 years of experience in a business operations or management role.

Personal Qualities

Excellent analytical and problem-solving skills, with the ability to think critically and strategically.

Communication Skills

Excellent written and verbal communication skills, with the ability to communicate complex ideas and recommendations to senior management and stakeholders.

Teamwork and Leadership

Strong teamwork and leadership skills, with the ability to motivate and guide staff to achieve business objectives.

Attention to Detail

High attention to detail and ability to maintain accurate records and reports.

Language

Fluent in English, with excellent written and verbal communication skills.