Automotive Service Advisor

13 hours ago

Vaughan, Ontario, Canada Zanchin Automotive Group Full time
About the Opportunity

As a key member of our team, the Service Advisor will play a vital role in providing exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities:

  • Provide accurate and transparent communication to customers regarding vehicle maintenance and repair needs
  • Work closely with customers to understand their vehicle's requirements and provide personalized solutions
  • Collaborate with our service technicians to ensure timely and efficient completion of repairs
  • Manage customer relationships and ensure a positive experience throughout the service process
  • Accurately prepare and process repair orders and invoices

Requirements:

  • 1-3 years of experience in a sales or customer service role, preferably in the automotive industry
  • Secondary School diploma or equivalent experience
  • Proficiency in ERP systems and Customer Relationship Management software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • Competitive compensation package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Zanchin Automotive Group is a leading dealership network with a commitment to excellence and customer satisfaction. We offer a supportive and inclusive work environment, where employees can grow and thrive.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience. We thank all applicants for their interest, but only those selected for an interview will be contacted.

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