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Unit Supervisor

2 months ago


Vaughan, Ontario, Canada Patisserie Monaco Full time
About the Role

We are seeking a highly skilled and experienced Unit Supervisor to join our team at Patisserie Monaco. As a Unit Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Operations Management: Develop and implement effective methods to meet work schedules, ensuring seamless execution of daily tasks and activities.
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support to ensure excellent service delivery.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and continuous improvement.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring accurate ordering and minimizing waste.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Financial Management: Prepare budget and cost estimates, monitoring expenses and identifying areas for cost savings.
  • Customer Service: Address customers' complaints or concerns, providing prompt and effective resolutions.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Reporting: Prepare and submit reports, highlighting key performance indicators and areas for improvement.
  • Assembly and Scheduling: Supervise and check the assembly of trays, establishing work schedules to ensure efficient operations.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Transportation: Own vehicle for business use.
  • Work Environment: Fast-paced environment with attention to detail required.
  • Personal Suitability: Flexibility, team player, and initiative are essential qualities for this role.
  • Benefits: Competitive salary, dental plan, health care plan, vision care benefits, free parking, and team building opportunities.
Language and Work Hours

The primary language of work is English, and the work hours are 40 hours per week.