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Retail Sales Associate

2 months ago

SaintBrunodeMontarville, Quebec, Canada 600 Old Navy Canada Inc. Full time

About the Role

This is an exciting opportunity to join 600 Old Navy Canada Inc. as a Retail Sales Associate - Fashion Expert. As a key member of our sales team, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities

  • Provide expert advice on fashion trends and styles to customers, utilizing your knowledge of current merchandise assortment and store promotions.
  • Assist customers in finding the perfect outfit, utilizing mannequins and displays for inspiration.
  • Promote loyalty by educating customers about our loyalty programs and encouraging them to join.
  • Support sales floor, fitting room, check out, and back of house processes, as required.
  • Provide courteous and responsive service to internal and external requests.
  • Exchange and verify job-related information to provide support to customers and colleagues.

Requirements

  • Excellent communication skills, with the ability to utilize technology effectively and engage with customers and colleagues to meet goals.
  • Problem-solving skills, with a focus on continuous improvement, and a willingness to learn and adapt to new situations.
  • Able to handle customer interactions and potential issues/concerns courteously and professionally.
  • Basic information-gathering skills to solve problems and provide solutions to customers.
  • Ability to learn procedural knowledge acquired through on-the-job training.
  • In Quebec, must be able to speak French.