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Food Service Supervisor

2 months ago

Chatham, Canada 41 Park Avenue East Holdings Inc Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 41 Park Avenue East Holdings Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of our staff, providing guidance and support to ensure that they are meeting their job duties and responsibilities.
  • Quality Control: Ensure that our food and service meet quality control standards, maintaining a clean and safe environment for our customers and staff.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing excellent customer service and ensuring that our customers feel valued and appreciated.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, ensuring that our inventory is accurately tracked and that we are able to meet customer demand.
  • Communication: Prepare food order summaries for our chef, ensuring that our kitchen staff are aware of customer orders and that we are able to meet our service standards.
  • Knowledge and Skills: Have knowledge of our establishment's culinary genres, ensuring that our menu offerings are accurate and that our staff are able to provide expert advice to our customers.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Environment: Fast-paced environment, working under pressure, and meeting tight deadlines.
  • Physical Capabilities: Standing for extended periods, lifting, and bending.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and a team player.
Working Conditions
  • Work Setting: Coffee shop.
  • Work Hours: 40 hours per week.
  • Language: English.