Porsche Reception Associate
4 weeks ago
We are seeking a highly skilled and customer-focused Porsche Reception Associate to join our team at Porsche Centre Richmond.
About the Role:
- Greet and direct customers to the correct department or personnel.
- Answer customer inquiries and refer more extensive inquiries to the appropriate person.
- Handle telephone calls in a professional and efficient manner.
- Perform clerical duties and accounting tasks as assigned by Management.
- Manage the customer traffic control system.
- Receive and process payments.
- Assist with other administrative duties involving new and pre-owned inventory.
- Process sales documentation and work effectively with the sales team.
- Remit mail received at the reception desk promptly.
- Complete warranty books for all sold vehicles.
- Keep the customer lounge area presentable and tidy.
Requirements:
- Ability to work in a fast-paced environment with changing priorities.
- Strong customer relation skills and ability to work well with internal and external customers.
- Exceptional interpersonal and communication skills over the phone and in person.
- Organized and detail-oriented with demonstrated computer skills.
- Ability to work in an active and social atmosphere without being distracted.
About Porsche Centre Richmond:
Porsche Centre Richmond is a state-of-the-art facility designed to meet the needs of Porsche customers. We strive to provide an extraordinary and memorable Porsche experience for our customers.
What We Offer:
- Opportunities for career advancement.
- Comprehensive healthcare benefits package.
- Discounted vehicle purchase program.
- Associate perks program.
- Fun and inclusive culture.
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