Medical Support Specialist
3 weeks ago
Job Summary
The Medical Assistant of Marshall Medical Center works with healthcare providers and staff to ensure effective medical care is delivered to all patients in a timely, dignified, and caring manner. This position maintains the continuity of patient care in order to ensure the utmost patient satisfaction.
Key Responsibilities
- Prepare patients for their examination/visit and assist healthcare providers as needed.
- Complete medication refills, lab result follow-ups, referrals to specialists, patient callbacks, and orders medical supplies.
- Clean and sterilize medical equipment and exam rooms.
- Float to other clinics when needed and perform other duties as assigned to support the overall goals and achievements of all Marshall Medical Center clinics.
Requirements
- Completion of a Medical Assistant Program or previous Medical Assistant experience preferred.
- Current Basic Life Support (BLS) certification required.
- For Medical Assistant 2: Current Medical Assistant (MA) certification from the California Certified Medical Assistant Board (CCMA) or the National American Association of Medical Assistants (AAMA) required or an approved certifying body required.
Preferred Qualifications
- Previous experience with injections, EKGs, medication administration, and/or taking vital signs.
- Basic computer/data entry and electronic medical record (EMR) experience.
- Knowledge of medical terminology and patient/family health education.
Skills
- Accurate and clear clinical documentation in Electronic Medical Record.
- Excellent verbal and written interpersonal communication skills.
- Strong organizational skills and the ability to reprioritize work demands as needed.
- Pleasant and friendly demeanor and ability to maintain a positive and team-oriented attitude.
- Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests.
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