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2 months ago
As a Brand Ambassador, you will be the face of American Eagle Outfitters, bringing our brand to life every day. Your goal is to provide an exceptional shopping experience for every guest, making their day better than before they arrived.
You will be passionate about our products and dedicated to building brand loyalty with every guest. You will represent our company values and bring your authentic self to work every day.
Key Responsibilities:
- You will engage with every guest using the AEO Selling Model, providing a "friends first" mindset to help them find exactly what they're looking for.
- You will be knowledgeable about AE & Aerie products, educating guests on product details and making suggestions to fit their needs.
- You will introduce the AEO loyalty program and additional brand channels to guests, sharing the brand love.
- You will be flexible and able to work in various zones, including the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
- You will proactively resolve guest concerns while sticking to company policy, making your guests' day a priority.
- You will be a team player, always willing to assist your team in getting the job done.
- You will adhere to AEO's policies & procedures, doing the right thing at all times.
Requirements:
- You will love interacting with people and be full of energy to handle multiple tasks in a fast-paced environment.
- You will be available to work when guests shop, including evenings, weekends, and holidays.
- You will love AE and Aerie products and have worked in retail before.
- You will be at least 16 years of age.
Why Our Brand Ambassadors Love AEO:
- They work with real people and are part of a supportive #AEOFamily.
- They are given opportunities for development, the chance to learn new skills, and potential for career advancement.
- They receive 40% off product at both AE & Aerie year-round, plus additional seasonal discounts.
- They participate in store contests for the chance to win free merchandise and other exclusive prizes.