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Operations Coordinator

2 months ago

Ottawa, Ontario, Canada Athletics Canada Full time
Job Title: Coordinator, Operations

Job Summary:

The Coordinator, Operations will oversee aspects of retail operations, including inventory, marketing, promotions, and on-site event work. This role will coordinate retail operations, provide support to the Manager, IT and Membership Services, and assist with marketing and promotional plans.

Key Responsibilities:

  • Liaise with Accent Logos on inventory, product delivery, fulfillment, and promotions
  • Manage web and email inbox
  • Coordinate new product launches, including product descriptions, photo editing, and tags for SEO
  • Create and launch sales, promotions, and other seasonal marketing initiatives
  • Address general customer inquiries received by phone and/or email
  • Assist with marketing and promotional plans
  • Travel to National Championships and partner events (1-4 days)
  • Manage on-site pop-up shop, including inventory, on-site sales, volunteer management, and POS
  • Provide administrative and operational support to Manager, IT and Membership Services on specific projects
  • Assist with weekly results processing and inputting
  • Assist with record updates
  • Assist with submission of results to World Athletics and World Para Athletics

Requirements:

  • Minimum 2 years of work experience in merchandise, marketing, or operations
  • Working knowledge of Shopify, specifically adding products, reports, and website updates is considered an asset
  • Experience or history with track and field, knowledge of the sport, and technical rules
  • Must have full driver's license
  • Customer Service focused
  • Highly organized with great attention to detail
  • Strong communication skills, both written and verbal
  • Proficiency with Microsoft Office
  • Ability to work independently
  • Bilingualism considered an asset

Work Location:

Must be located within the greater Ottawa region. The successful candidate will be required to work onsite at the National Office and expected at the merchandise warehouse at least 2 days a week.

Compensation:

$45,000 – $50,000 commensurate on experience