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Catering Associate

2 months ago

Vancouver, British Columbia, Canada AMS of UBC Full time

Job Summary

The AMS of UBC is seeking a highly organized and customer-focused Catering Associate to join our team. As a key member of our Catering & Conferences operation, you will be responsible for delivering exceptional service to our clients and ensuring the successful execution of events.

Key Responsibilities

  • Provide exceptional guest service according to AMS standards and procedures
  • Serve food and beverages to guests according to AMS standards in the Nest or at an offsite location
  • Set up and break down of rooms according to client specifications, including moving tables, chairs, setting A/V equipment, buffets, etc.
  • Review and verify catering contracts to actual prepared items and item quality
  • Prepare, load, unload, and store Food & Beverage items, equipment, and supplies in the AMS catering van
  • Liaise with customers to ensure professional and courteous service
  • Ensure safe liquor service according to legal requirements and AMS standards and procedures
  • Ensure Food Safety protocol is adhered to at all times
  • Report feedback to Catering & Conferences management following the event
  • Ensure cleanliness of relevant areas
  • Work in a cohesive team environment
  • Report work orders to Catering & Conferences managers
  • Operate in accordance with the AMS mission statement and values to maintain a successful department

Requirements

  • 1 year previous food and beverage serving experience in a restaurant, banquet hall, hotel, or equivalent is preferred
  • Ability to lift up to 22kg (50lbs)
  • Ability to work flexible hours (daytime, evenings, weekends, and holidays) and on call
  • Demonstrated superior skills in customer service and organization
  • Detail-oriented
  • Ability to perform tasks in a timely manner in a fast-paced environment
  • Ability to follow instructions
  • Serving-It-Right certification an asset
  • Food Safe level 1 certification or higher an asset
  • Valid BC driver's license with a clean driver's abstract an asset
  • Language: Required to speak, read, and write English, with fluency in other languages being an asset