Postal Clerk
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Postal Clerk. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and sales support in a fast-paced mail operations environment.
Key Responsibilities- Provide excellent customer service to our customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Operate a computer point of sale system to process transactions and manage inventory.
- Maintain a high level of postal products, services, and delivery knowledge to effectively assist customers with their mail and package needs.
- Process financial transactions, including cash, cheques, debit, and credit card payments.
- Receive, sort, sequence, and batch mail items, ensuring accurate and efficient processing.
- Operate mail processing equipment, clearing jams and removing mail from sorting machines as needed.
- Transport mail between floors/sections using rolling or motorized equipment, as required.
- Review mail items for address accuracy, proper postage, and other critical details.
- Experience in customer service in a retail environment, with a focus on sales and customer satisfaction.
- Sales experience is an asset, as is experience working in a production environment.
As a Postal Clerk with Canada Post Corp, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and sales support to our customers. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Our ValuesWe value trust, respect, and delivery in all aspects of our business. We strive to earn the trust of our customers and colleagues, respect each other as colleagues, and deliver exceptional results in everything we do.