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Shift Manager

1 month ago


Parksville, British Columbia, Canada McDonald's Restaurants Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and quality food.

Key Responsibilities:
  • Lead a team of food service staff and provide guidance and support to ensure excellent customer service and quality food.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food safety and quality standards are met.
  • Train staff in job duties, sanitation, and safety procedures, and ensure that they are aware of and adhere to company policies and procedures.
  • Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
  • Hire and train new staff members, and provide ongoing coaching and development opportunities to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Ensure that food and service meet quality control standards, and address customer complaints or concerns in a timely and professional manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Supervise and check the assembly of trays, and ensure that all food and beverages are prepared and presented to a high standard.
  • Establish work schedules and ensure that staff are aware of their duties and responsibilities.
Requirements:
  • 1-2 years of experience in a food service or customer service role.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Ability to work in a fast-paced environment and make decisions quickly and effectively.
  • High school diploma or equivalent required; post-secondary education an asset.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training program to ensure that you have the skills and knowledge needed to succeed in your role.
  • Opportunities for professional development and growth within the company.
  • A fun and dynamic work environment with a team of motivated and dedicated employees.
Why Work for McDonald's?
  • We are a recognized employer and offer a range of benefits and programs to support our employees, including group insurance benefits, night shift premium, and opportunities for professional development and growth.
  • We are committed to diversity and inclusion, and offer a welcoming work environment for people of all backgrounds and abilities.
  • We are a leader in the food service industry and offer a range of opportunities for career advancement and professional growth.