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Department Supervisor

2 months ago

Trenton, Canada Canadian Forces Morale and Welfare Services - CFMWS Full time
About the Role

We are seeking a highly skilled and customer-focused Department Supervisor to join our team at Canadian Forces Morale and Welfare Services - CFMWS. As a key member of our retail services team, you will be responsible for providing exceptional customer experiences for our members of the Canadian Armed Forces and their families.

Key Responsibilities
  • Plan and implement effective retail services strategies to meet customer needs and exceed expectations
  • Supervise and train employees to ensure excellent customer service and high-quality retail services
  • Manage inventory, merchandise, and supplies to ensure optimal stock levels and customer satisfaction
  • Operate Point of Sales systems, manage cash handling, and maintain a float
  • Provide a variety of retail services, including dry cleaning, lottery services, self-serve gas services, and postal services
  • Prepare and serve food and beverages, ensuring cleanliness of food service and eating areas
Requirements
  • Acceptable combination of education, training, and experience in visual merchandising, cash handling, personnel administration, and food and beverage preparation and service
  • Food Handling Certification, as required
  • Strong client focus, organizational knowledge, communication, innovation, teamwork, and leadership skills
  • English language proficiency (reading, writing, and oral communication)
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional development and growth
  • Collaborative and dynamic work environment
  • Discounts provided through CF One Member Appreciation
Accommodation and Inclusion

CFMWS is committed to providing an inclusive, equitable, and accessible environment for all employees. We welcome applications from all qualified candidates who can help us build a diverse and inclusive workforce.