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Assistant Operations Manager

3 months ago

Burlington, Ontario, Canada Mary Brown's Chicken Full time
Job Overview

We are seeking a dedicated **Assistant Manager** to oversee daily operations at our establishment. This role is essential in ensuring that our food service meets the highest standards of quality and efficiency.

Employment Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 35 to 44 hours per week
Educational Requirements

Applicants should possess a **college, CEGEP, or other non-university certificate or diploma** from a program lasting 1 to 2 years.

Work Environment
  • Willingness to relocate is necessary.
  • Experience in a **restaurant** or **food service establishment** is preferred.
  • Familiarity with **fast food outlets** or concessions is an asset.
Key Responsibilities
  • Assess and enhance daily operations.
  • Monitor and evaluate staff performance.
  • Plan and coordinate daily activities.
  • Establish staff work schedules.
  • Supervise and train team members.
  • Determine service offerings and implement operational protocols.
  • Manage cash flow and complete financial reports.
  • Organize and oversee inventory management.
  • Ensure compliance with health and safety regulations.
  • Negotiate with suppliers for food and other necessary supplies.
  • Handle client negotiations for catering services.
  • Lead and instruct team members effectively.
  • Address customer inquiries and concerns.
  • Deliver exceptional customer service.
  • Develop methods to meet work schedules.
  • Ensure food and service quality standards are met.
Supervisory Responsibilities

The Assistant Manager will supervise a team of:

  • 1 to 2 individuals
  • 3 to 4 individuals
  • Kitchen and food service helpers
  • Food service counter attendants and food preparers
  • Food and beverage servers
Technical Skills

Proficiency in using a **point of sale system** is required.

Work Conditions
  • Ability to thrive in a **fast-paced environment**.
  • Capability to work under pressure and meet tight deadlines.
  • Willingness to perform repetitive tasks and engage in physically demanding activities.
  • Attention to detail is crucial.
  • Comfortable with a combination of sitting, standing, and walking.
  • Ability to stand for extended periods and perform bending, crouching, and kneeling tasks.
Personal Attributes
  • Strong client focus.
  • Efficient interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability.
  • Organizational skills.
  • Team-oriented mindset.
  • Ability to manage multiple tasks simultaneously.
Experience

Candidates should have **1 to less than 2 years** of relevant experience.

Additional Benefits
  • Parking facilities available.