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Automotive Service Consultant

3 months ago

Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time
Position Overview

As an Automotive Service Consultant at MOCHANIC'S AUTO SERVICE, you will play a crucial role in ensuring customer satisfaction and efficient service delivery. Your responsibilities will include:

  • Customer Interaction: Address customer inquiries and provide detailed information regarding services.
  • Billing Management: Facilitate billing processes for services rendered.
  • Refund Processing: Handle requests for refunds and credits efficiently.
  • Service Explanation: Clearly explain the types and costs of services available.
  • Documentation: Issue receipts and maintain necessary documentation.
  • Inventory Control: Order office supplies and oversee inventory management.
  • Administrative Duties: Perform general office tasks to support operations.
  • Payment Handling: Process customer payments accurately.
  • Ongoing Support: Consult with clients post-sale to ensure continued satisfaction.
Work Environment

This role requires:

  • Attention to Detail: A keen eye for accuracy in all tasks.
  • Adaptability: Ability to thrive in a fast-paced environment with tight deadlines.
  • Repetitive Tasks: Comfort with routine duties.
Personal Attributes

The ideal candidate will possess:

  • Punctuality: Consistent reliability in attendance.
  • Client Focus: A strong commitment to customer service.
  • Organizational Skills: Ability to manage multiple tasks effectively.
  • Dependability: A trustworthy approach to responsibilities.
  • Quick Learning: Ability to grasp new concepts swiftly.
Screening Criteria

Applicants should be prepared to answer the following:

  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you legally authorized to work in Canada?
  • Are you willing to relocate for this position?
  • Do you reside near the advertised location?
  • Do you have prior experience in this field?

Work Term: Temporary
Work Language: English
Hours: 35 to 40 hours per week