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Sales Floor Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Paradies Lagardère Travel Retail. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our retail environment.
Key Responsibilities:
- Provide First Class Service to internal and external customers, ensuring a positive shopping experience in a well-maintained and friendly environment.
- Demonstrate selling experience in a fast-paced, service-oriented retail setting, with a focus on greeting, selling, and thanking customers.
- Put the customer first at all times, providing memorable and highly personalized service through needs analysis and product recommendations.
- Offer customers promotional products and services, while resolving customer service issues and escalating as required.
- Develop and maintain good working relationships with fellow associates, ensuring a collaborative and supportive team environment.
- Maintain store appearance, adhering to visual merchandising, housekeeping, and maintenance standards.
- Efficiently and accurately conduct customer transactions on our POS, as well as receiving, cycle counts, product returns, and transfer transactions on our handheld.
- Complete required process controls, including paperwork, and follow company policies and procedures to maintain a safe working environment.
- Understand and comply with Cash Handling and Loss Prevention Standard Operating Procedures.
Requirements:
- High school diploma or equivalency required.
- Minimum one year of retail or customer service experience preferred.
- Ability to work various shifts in a 7/365 team-oriented environment.
- Excellent customer service skills and ability to communicate effectively using the English language.
- Self-starter able to prioritize and handle various tasks simultaneously.
- Ability to adapt to changing priorities and unexpected situations.
- Proficiency required in reading, writing, and mathematics.
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and applicable FAA requirements Department of Transportation requirements.
- Computer work, heavy lifting (40 lbs.), long standing periods, climbing, lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening, and weekend work, and holiday.
What We Offer:
As a Sales Associate at Paradies Lagardère Travel Retail, you will have the opportunity to work in a dynamic and fast-paced retail environment, with a focus on customer service and sales growth. We offer a competitive compensation package, opportunities for career advancement, and a collaborative and supportive team environment.