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Auto Detail Shop Manager

2 months ago

Edmonton, Alberta, Canada Kamo Group Ltd Full time
Job Summary

We are seeking a highly skilled Auto Detail Shop Manager to join our team at Kamo Group Ltd. As a key member of our operations team, you will be responsible for managing staff, assigning duties, and overseeing the daily operations of our auto detail shop.

Key Responsibilities
  • Staff Management: Manage and motivate a team of detailers to ensure exceptional customer service and high-quality workmanship.
  • Market Research: Conduct market research to determine consumer demand, analyze competitors' operations, and identify opportunities for growth.
  • Merchandise and Services: Determine the merchandise and services to be sold, including the selection and procurement of high-quality products.
  • Marketing Strategies: Develop and implement effective marketing strategies to promote our services and attract new customers.
  • Financial Management: Plan budgets, monitor revenues and expenses, and make informed decisions to ensure the financial success of our auto detail shop.
  • Staffing and Training: Determine staffing requirements, plan and organize training programs, and ensure that all staff members have the necessary skills and knowledge to perform their duties.
  • Customer Service: Resolve customer complaints and issues in a professional and timely manner, ensuring that all customers receive exceptional service and support.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 35 to 40 hours per week.