Social Services Program Manager

2 months ago

Brandon, Manitoba, Canada Manitoba Government Full time
Job Summary

The Manitoba Government is seeking a highly skilled and experienced Social Services Program Manager to join our team. As a key member of our organization, you will be responsible for providing leadership and support in a range of management and supervisory activities associated with policy interpretation, case management, program recommendations, operational planning, and financial management and administration.

Key Responsibilities
  • Provide leadership and direction to a team of social services professionals, including attendance and performance management, orientating, training, coaching, and developing staff.
  • Manage the administration of programs, including managing service delivery to clients, and planning and evaluation of services delivered to clients.
  • Develop and implement policies, processes, and procedures to ensure effective service delivery.
  • Collaborate with internal and external stakeholders to ensure alignment with organizational goals and objectives.
  • Provide expertise in case management, crisis management, intervention, and issue resolution in the provision of supports and services.
  • Manage and oversee the implementation of programs, including Community Living disability Services, Employment and Income Assistance, and non-legislated programs: Children's disability Services.
Requirements
  • Post-secondary degree in Social Sciences (BSW Preferred). A combination of education and experience may be considered.
  • Experience in human resource management and leadership in a social service delivery environment.
  • Strong analytical and problem-solving skills, including the ability to synthesize information, make recommendations, and decisions.
  • Excellent verbal and written communication skills, with the ability to express ideas in a clear, concise, and organized manner for a variety of audiences.
  • Excellent organizational skills, with the ability to manage, prioritize, and meet competing deadlines.
  • Knowledge of The Adults Living with an Intellectual Disability Act, The Social Services Administration Act, The Manitoba Assistance Act, The Personal Health Information Act (PHIA), and The Freedom of Information and Protection of Privacy Act (FIPPA).
Preferred Qualifications
  • Experience in financial management activities, including planning, budgeting, and/or expenditure control for operational programs.
Working Conditions

The successful candidate will be required to work evenings, weekends, and statutory holidays as required.

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