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Flooring Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused Sales Floor Associate to join our Flooring team at RONA. As a Sales Floor Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Greet Customers Warmly: Create a welcoming and inclusive environment for all customers, ensuring they feel valued and respected.
- Assess Customer Needs: Listen attentively to customers' needs and provide personalized advice on products, features, and benefits.
- Present Merchandise: Showcase products in a compelling and engaging way, highlighting key features and recommending complementary items.
- Contribute to Merchandising: Collaborate with the team to create visually appealing displays, signage, and labeling that drives sales and customer engagement.
- Stay Informed: Stay up-to-date on new products, technical applications, and promotions to provide expert advice to customers.
- Drive Sales Growth: Work closely with the team to achieve sales targets, stay informed of promotions, and contribute to the achievement of business objectives.
- Adhere to Policies and Procedures: Ensure compliance with store policies and procedures on loss prevention, health and safety, and customer service.
- Experience in Sales: Proven experience in a sales role, preferably in a retail or customer-facing environment.
- Excellent Customer Service Skills: Demonstrated ability to provide exceptional customer service, build strong relationships, and resolve customer complaints.
- Strong Analytical Skills: Ability to analyze customer needs, identify opportunities, and provide personalized solutions.
RONA is a leading Canadian retailer of hardware, home renovation, and gardening products. We are committed to creating a diverse and inclusive work environment that values our employees' contributions and well-being.
