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Hotel Front Desk Associate

2 months ago


Parksville, British Columbia, Canada Travelodge Parksville Full time
Hotel Receptionist Job Description

We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Travelodge Parksville.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Information Provision: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Customer Service: Provide exceptional customer service to guests, including answering telephone calls and relaying messages.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a related field.
  • Language: English.
Benefits:
  • Dental Plan: Comprehensive dental coverage.
  • Health Care Plan: Comprehensive health care coverage.
  • Paramedical Services Coverage: Coverage for paramedical services.
  • Vision Care Benefits: Comprehensive vision care benefits.
  • Pension Plan: Employer-matched pension plan.
Support for Newcomers and Refugees:
  • Government or Community Program: Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Foreign Credential Recognition: Supports newcomers and/or refugees with foreign credential recognition.
Support for Indigenous People:
  • Government or Community Program: Participates in a government or community program or initiative that supports Indigenous people.
  • Relationships with Indigenous Communities: Develops and maintains relationships with Indigenous communities, Indigenous-owned businesses, and organizations.

Work Term: Permanent.

Work Language: English.

Hours: 40 hours per week.