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Retail Manager

2 months ago

Kelowna, British Columbia, Canada Torrid Full time

About the Role:

Torrid is a leading fashion retailer that celebrates individuality and self-expression. As a Store Manager, you will play a critical role in driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities:

  • Lead a high-performing team to achieve sales and profit goals, while maintaining a customer-centric approach.
  • Develop and implement effective strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
  • Recruit, train, and develop top talent who share our passion for fashion and customer service.
  • Collaborate with the district manager and HQ partners to ensure seamless communication and execution of company initiatives.
  • Implement visual merchandising strategies to create an inviting and inspiring store environment that drives customer loyalty.
  • Maintain accurate records, reports, and analytics to inform business decisions and drive growth.

Requirements:

  • At least 1-2 years of experience in specialty/apparel retail management, with a proven track record of leading teams to success.
  • High school diploma or equivalent; a college degree is a plus.
  • Excellent communication, leadership, and problem-solving skills, with the ability to multitask in a fast-paced environment.
  • Flexibility to adapt to changing business needs, priorities, and schedules.
  • Strong fashion knowledge and staying up-to-date with current trends.

What We Offer:

  • A comprehensive benefits package, including flexible schedules, sick and personal time, associate discount, monthly bonus potential, mental health resources, and employee stock purchase program (ESPP).
  • A competitive hourly rate of $32.00 per hour.