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Cloud DevOps Engineer

2 months ago


Ottawa, Ontario, Canada Entrust Datacard Full time
About the Role

We are seeking a highly skilled Cloud DevOps Engineer to join our team at Entrust Datacard. As a key member of our cloud infrastructure team, you will play a pivotal role in designing, implementing, and maintaining our cloud-based systems.

Key Responsibilities
  • Design and Implement CI/CD Pipelines: Lead the design, implementation, and optimization of CI/CD pipelines to facilitate automated testing, deployment, and monitoring of our cloud-based applications and infrastructure.
  • Architect and Maintain Cloud Infrastructure: Architect and maintain scalable, secure, and highly available hybrid cloud infrastructure utilizing infrastructure as code (IaC) tools.
  • Develop and Maintain Provisioning and Orchestration Solutions: Develop and maintain provisioning, configuration management, and orchestration solutions using tools such as Terraform, Ansible, and other similar technologies.
  • Collaborate with Development and QA Teams: Collaborate with development and QA teams to ensure seamless integration of DevOps practices to support our cloud operations.
  • Implement and Support Hybrid Cloud Environment: Implement and support a hybrid cloud environment in Microsoft Azure and on-premise.
  • Contribute to Service Operations Center: Contribute to our service operations center focusing on proactively analyzing data within our toolset to ensure uptime and quality of service.
  • Perform Product Evaluations and Recommendations: Perform product evaluations and make product recommendations to improve our cloud infrastructure.
  • Implement System Enhancements and Automation Opportunities: Implement system enhancements (software) and automation opportunities to improve performance and reliability of our cloud-based solutions.
  • Manage Activities with Integrity: Manage activities with complete integrity and in accordance with our organization's policies, systems, practices, and programs.
  • Provide Escalation Assistance: Provide escalation assistance as required to resolve any technology stack-related issues that may arise.
  • Perform Incident Analysis and Problem Resolution: Perform incident analysis and problem resolution to ensure minimal downtime and optimal performance of our cloud-based systems.
  • Collaborate with Network Architects: Collaborate with network architects to design and implement functional company networks.
  • Coach and Mentor Junior Engineering Staff: Coach and mentor junior engineering staff to ensure knowledge transfer and skill development.
  • Conduct Regular Network Performance Tests: Conduct regular network performance tests to ensure optimal performance and reliability of our cloud-based systems.
  • Scope Epics, User Stories, and Support Weekly Sprint Planning: Scope epics, user stories, and support with weekly sprint planning to ensure alignment with business objectives.
  • Deal with Escalated Application Support Issues: Deal with escalated application support issues to ensure timely resolution and minimal downtime.
  • Contribute to Operations Support Model: Contribute to our operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned.
Basic Qualifications
  • Bachelor's Degree in Computer Science, Software Engineering, or Equivalent Combination of Education and Experience: Bachelor's degree in computer science, software engineering, or equivalent combination of education and experience.
  • 7+ Years of Experience in IT Deployments: 7+ years of experience in IT deployments.
  • Extensive Experience Designing, Implementing, and Maintaining CI/CD Pipelines, Infrastructure Automation, and Deployment Strategies: Extensive experience designing, implementing, and maintaining CI/CD pipelines, infrastructure automation, and deployment strategies.
  • Experience Working with Enterprise-Level Micro-Services Applications: Experience working with enterprise-level micro-services applications, including deployment and maintenance of the applications in distributed environments.
  • Extensive Hands-on Experience of DevOps Tooling: Extensive hands-on experience of DevOps tooling (Ansible, Terraform, Jenkins, Octopus deploy, etc.) networks, network security, high-level managerial skills.