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Part Time Team Lead

2 months ago

Fredericton, New Brunswick, Canada The Body Shop Full time
{"h3": "About the Role
", "p": "As a Part Time Team Lead at The Body Shop, you will be an aspirational leader who is passionate about our brand and its purpose. You will support the Store Management team in driving the store and your team members to deliver retail excellence, strong sales results, and an engaging customer experience.
", "ul": [{"li": "You will handle customer concerns efficiently and effectively, sharing feedback with the Store Management team as needed."}, {"li": "You will problem-solve effectively and proactively, using available resources to drive results."}, {"li": "You will creatively support the upkeep of store layout and visual merchandising, inventory management, and other store operations as needed."}, {"li": "You will communicate effectively and act as a flexible and responsible role model to your team."}, {"li": "You will have an interest in and passion for learning about and leveraging knowledge of the beauty market, our competitors, and our products."}, {"li": "You will work with the Store Management team to shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns, and activism, bringing our brand to life."}, {"li": "You will ensure the development of customer loyalty to further build The Body Shop brand."}, {"li": "You will meet sales and performance targets."}, {"li": "You will identify and attract high-potential candidates and develop current team members to succeed in their goals, support training and onboarding of new Customer Consultants."}], "h3": "What We Look For
", "ul": [{"li": "You will have experience in a customer-facing role and a genuine passion for beauty and the retail industry."}, {"li": "You will be able to communicate and listen effectively and demonstrate operational skills."}, {"li": "You will have strong interpersonal skills to build rapport with customers and provide appropriate solutions to customer needs."}, {"li": "You will have a positive mindset with the willingness to continuously develop yourself."}, {"li": "You will be able to multitask, manage time, and work flexible hours."}, {"li": "You will be able to work independently with minimal direction."}], "h3": "What We Offer
", "ul": [{"li": "Comprehensive onboarding in your new position."}, {"li": "Training hours for you and your team as needed."}, {"li": "A 50% staff discount on regular products and 30% on gifts."}, {"li": "Freebies - when we launch new products, we want our teams to be the first to fall in love with them."}, {"li": "Paid volunteer days - so you can spend time with the causes that matter to you."}, {"li": "Ability to make connections with Community Partners to drive local activism."}, {"li": "(UN) Uniform - We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good."}, {"li": "Ability to offer a real living wage to your Customer Consultants."}, {"li": "Opportunities to grow within the Brand."}, {"li": "Encouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender and This Ability Disability Network."}]}