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Food Service Supervisor

2 months ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including preparation and portioning of food.
    • Establish methods to meet work schedules and ensure efficient use of resources.
    • Hire and train food service staff to meet the needs of our restaurant.
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage, providing accurate reports to management.
    • Establish work schedules and ensure that all staff are aware of their responsibilities.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service environment.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Physically demanding, with frequent standing, walking, and lifting.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure and maintain a positive attitude.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.