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Beauty Department Manager

2 months ago

Calgary, Alberta, Canada Hudson's Bay Full time
About the Role

We are seeking a highly skilled and motivated Associate Manager to lead our Beauty & Fragrance department at Hudson's Bay. As a key member of our team, you will be responsible for driving sales growth, developing and implementing strategies to increase customer loyalty, and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and manage a diverse and customer-focused team to achieve sales targets and improve customer satisfaction.
  • Develop and implement initiatives to increase customer loyalty and retention, including loyalty programs, promotions, and events.
  • Collaborate with Beauty & Fragrance vendors to drive business success and leverage their support for key events and promotions.
  • Coordinate vendor sales and product knowledge training to develop individual associates and ensure counter team success.
  • Role model and provide guidance on selling and service techniques to influence positive performance among the team.
  • Pivot ways of thinking and strategy to drive department sales, utilizing sales metrics and analysis to identify and build strategies that enhance the overall performance of the store.
Requirements
  • Proven retail management experience, preferably in the beauty or fragrance industry.
  • Education and/or hands-on experience in make-up artistry.
  • Comfortability working with various technologies pertaining to an omni-channel environment.
  • Ability to work a flexible schedule, including day, evening, weekends, and/or holidays.
What We Offer

Hudson's Bay is a people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do. We offer a range of benefits, including a generous Associate discount of up to 40% off of top brands, leadership coaching and development opportunities, and a benefits package inclusive of parental leave top up, retirement savings, and more.

Why Join Us

As a brand, we celebrate the differences that make each and every one of us unique. We believe that people shouldn't fit archetypes, and we're committed to creating a workplace that reflects this value. If you're passionate about developing and role modeling leaders, collaboration, customer champion, goal setting, and brand ambassador, we want to hear from you.